PM 'full' folder message

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caller
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PM 'full' folder message

Post by caller » Mon Aug 01, 2016 7:49 pm

I keep seeing this message despite my PM folders being in the main, empty. One was pretty full, but that was a couple of weeks ago now. The message appears in every folder and I'm assuming it's a glitch?

You have 1 private message currently on hold because of full folder.
Release all on-hold messages… they will be re-sorted into the appropriate folder if enough space is made available.
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Re: PM 'full' folder message

Post by Big Boy » Mon Aug 01, 2016 8:08 pm

you only need one folder to reach the 50 mark to receive that message. You will need to delete a few messages from that folder to release the on hold messages.
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Re: PM 'full' folder message

Post by caller » Mon Aug 01, 2016 9:26 pm

That's the thing BB, I have.

Inbox is 20% full
Saved messages is 4% full
Outbox is 2% full - that's the one I'm bothered about. I know it stays till opened. But has it gone?
Sent box is 18% full

But still the above message shows.
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Re: PM 'full' folder message

Post by Big Boy » Mon Aug 01, 2016 9:43 pm

OK, it'll have to wait for one of the clever guys to help you.
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Re: PM 'full' folder message

Post by Big Boy » Mon Aug 01, 2016 9:44 pm

Thinking about it, my e-mail went a bit funny a couple of days ago. I received a message and it all went right again. I'll just send you a test message to see if that clears it.
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Re: PM 'full' folder message

Post by caller » Mon Aug 01, 2016 9:59 pm

And replied.........Nope! I doubt there is a message on hold, or if there is, it must be very old, just fed up with seeing the above message
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Re: PM 'full' folder message

Post by Lev » Mon Aug 01, 2016 10:04 pm

If you can see a 'release' link please click that.

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Re: PM 'full' folder message

Post by Big Boy » Mon Aug 01, 2016 10:14 pm

caller wrote:And replied.........Nope! I doubt there is a message on hold, or if there is, it must be very old, just fed up with seeing the above message
Both received.
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Re: PM 'full' folder message

Post by caller » Mon Aug 01, 2016 11:49 pm

Lev wrote:If you can see a 'release' link please click that.
Can't see anything staring out at me. Any particular place to look?

But the most important thing is that BB received my PM's, so I'm sure the one in my outbox will be seen by the recipient in due course.
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Re: PM 'full' folder message

Post by Lev » Tue Aug 02, 2016 6:19 am

PMs do not leave the outbox until they have been read by the recipient.

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Re: PM 'full' folder message

Post by caller » Tue Aug 02, 2016 8:55 am

Lev wrote:PMs do not leave the outbox until they have been read by the recipient.
Yes, I understand that, but the fact BB got my pm's meant there wasn't a block from my end and happily, the intended recipient has now been in touch.

I still have the 'full' message though, but no big deal.
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