LG TV Sound problems

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StevePIraq
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LG TV Sound problems

Post by StevePIraq » Sun Jan 07, 2018 9:23 am

I have a fairly new LG Smart TV and recently it has lost sound on 4 digital channels and 3 analogue channels. I also have an older LG TV with only analogue channels, the 3 faulty analogue channels on the new TV all play fine on the older TV, hence I do not think it is a broadcast issue.

I have gone through all the set up procedures and checked the LG web site trouble shooting and I beleve the new TV is set up correctly, I have also re installed all programs.

I have replaced both coax cables which made no difference.

The new TV is still under warranty with HomePro but so far they have been no help. They are inquiring dorect with LG.

Anyone got an idea what the problem may be?
"Live everyday as if it were your last because someday you're going to be right." Muhammad Ali

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StevePIraq
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Re: LG TV Sound problems

Post by StevePIraq » Sat Jan 13, 2018 11:20 am

Turns out it was a software update that deleted a sound format. LG Bangkok sorted the problem by remote access. Homepro/Power Buy were not very helpful but LG were excellent.
"Live everyday as if it were your last because someday you're going to be right." Muhammad Ali

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