Unable to access Hotmail

Post by **machersjohn** » Thu Feb 08, 2007 7:06 am

I am unable to get the hotmail sign in page up. After a while it comes up saying gateway time out unable to find server. It happened twice last week for one day and then two days, then suddenly it came back. It has happened twice now this week but has not come back this time. is there something on my computer that is causing this or is it my provider. I can get all other web sites.

Post by **DawnHRD** » Thu Feb 08, 2007 9:12 am

Not sure, as I'm not computer savvy, but a friend is having the same problem. Think it might be hotmail's provider that's the problem

Post by **machersjohn** » Thu Feb 08, 2007 9:53 am

Thanks for the reply Dawn just tried it and it's on again. If it is Hotmail that's causing the problem why don't they tell us what's going on!! For non computer literates like me it is all very confusing and frustrating.

Post by **webmaster** » Thu Feb 08, 2007 10:23 am

A quick news update on this one. This issue is going on for the last 2 weeks and the main culprit is the main Internet gateway (used for all the ISPs) in Thailand is having diffulties.

It mainly affects the Ji-Net and Hi-Net package users. The techinicians said it will be fixed very soon, when I called them 2 weeks ago, but the problem is still not resolved.

Since Ji-Net and Hi-Net have oversold their ADSL packages, the current bandwith is not able to cope with their load and causing a timed-out or 504 Gateway error, in most of the cases even major sites like Google or Yahoo can't be reached, because the main DNS server can't locate (serve) their IP address.

A quick fix can be using a major public DNS provider. I hope this is simple enough explanation to your connection problem.

Post by **machersjohn** » Thu Feb 08, 2007 12:32 pm

Many thanks webmaster At last an explanation and i can understand it. I am presently with Ji-net and it has been ok up to now . I'll give them a week and if they don't improve the service i shall look elsewhere.

Post by **buksida** » Thu Feb 08, 2007 12:55 pm

I have been on Hi-net for almost a year and whilst I don't use Hotmail, connection speeds to other international servers is generally shocking - avoid this one too.

Post by **Randy Cornhole** » Thu Feb 08, 2007 1:54 pm

If I have trouble getting my email I usually try - www.mail2pda.com this usually works for me. Not sure why. I dont use hotmail by the way.

Post by **johnnyk** » Fri Feb 09, 2007 5:25 am

I've had similar problems and I am working from west coast Canada 98% using email within North America so I think there is also something other than SEA servers.

Post by **buksida** » Fri Feb 09, 2007 8:57 am

Those who rely on email or have business interests really shouldn't be using Hotmail.

It costs virtually nothing to buy a domain and setup your own mail server.

All depends on how much you value your email really!

Post by **johnnyk** » Fri Feb 09, 2007 10:00 am

I don't use hotmail for the good stuff!

Post by **Randy Cornhole** » Fri Feb 09, 2007 11:41 am

I don't know why anyone in their right mind uses hot mail its absolute Shite with a capital S. Come on people you are more intelligent than that....! Why not try a new gmail account?

Post by **Hublet** » Fri Feb 09, 2007 5:03 pm

This is not a new problem and quite a while back now I and a couple of others contacted Hotmail to find out why the Hotmail accounts weren't working and yet all other email accounts were. At first they blamed our ISP and after many emails it was declared by Hotmail in an email to me that the Thai Internat Police have put red stop words in place which effectively block access to Hotmail. As far as I know they are still trying to work things out.

Post by **Guess** » Sat Feb 10, 2007 4:00 am

The technical explanation regarding the comms in and out of Thailand is spot on but if that were the only problem then Hotmail would suffer nom m ore than other email ISPs.

The fact is that recently we have all been having trouble with comms in Thailand and it is because the bandwidth is stretched to its limit. The problem has been compounded recently by some cable damage in the region caused by seismic activity.

As for Hotmail is concerned, Randy is right. I ditched it two years ago. Firstly it is provided by a company that is not in the Internet business and the commercial reasons for starting it up many years ago do not exist anymore.

Yahoo is still much better but I have had more connection problems in the last month than I had had in the previous year.

If you are going to make the move from Hotmail which I would strongly advise anybody then move to Googlemail (gmail).

Google is a dedicated ISP and gmail has been designed to be robust and lightweight.

Getting your own domain is also a good move. They are cheap and the longer you leave it the less domain names will available to you.

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