Canon Camera Repair

[Big Boy]

Yes, I know I only play with toy 'point and shoot' cameras, but anything more difficult sort of turns me off.

My latest camera, a Canon PowerShot SX740 HS was a little more expensive than I normally pay, but I love the camera. The lens has developed a fault, and the camera simply decides to switch off and reset randomly. The error is "Error 60," which when you look it up says switch off and reset. Really annoying when you have the perfect shot lined up.

Normally, I'd just bin the camera and buy a new one, but with this one being a bit more expensive than I normally buy, I just thought it might be worth asking a repairer about fixing the problem. Problem is, where do you take a broken camera? Or am I as well considering it a 'throw away' item and just buying a new one?

I know as much about cameras as I know about golf, so any advice would be gratefully received.

[buksida]

I can only suggest Bangkok, which is where I take Nikons that need attention. There are no camera specialists in HH as far as I know, just shiny shops in malls that want to sell you more stuff.

Lens faults are usually too expensive to bother fixing also unless its under warranty and can go back to the Canon service center.

[Big Boy]

So, I think you are suggesting replace is the most effective way

[Dannie Boy]

So, I think you are suggesting replace is the most effective way

Try contacting them

https://th.canon/th/business/contact-us


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[Big Boy]

I've just tried that, so I guess I hold on to my Baht for a few more days to see the response, if I actually receive one.

[Big Boy]

A very fast (just over 1 hour) response, but still not really any wiser.

Thank you for contacting Canon Marketing (Thailand).

Please be informed that your concern issued is very particular and you could check with technician at Canon Service Center for resolution. The completion of the repairing will be depending on queue and the availability of spare part concerned. Please kindly send your canon camera to the Service Centers from below detail.

By Visiting Us

Head Office Service Center
Address : No.98 Sathorn Square Office Tower, 24th floor, North Sathorn Road, Silom, Bangrak, Bangkok. 10500
Tel : 0-2344-9988
Operation Hour: Monday to Friday, 8.15am - 5.15pm View map

By Mailing

Canon Marketing (Thailand) Co.,Ltd.
Address : No.98 Sathorn Square Office Tower, 23rd floor, North Sathorn Road, Silom, Bangrak, Bangkok. 10500
(For Digital Camera Repairing and Maintenance)

Notes: 1) The service charges may be applied depends on warranty condition.
2) We can deliver the product to the address where is located within Thailand only, for international service, the expense will be paid from you.

However, the technician will examine your camera for damage and stare for replacement parts. The product is repaired in about 1-2 weeks. The technician will need to inspect the internal damage of your product before determining the repair price and re-sending you a quotation. If you insist on repairing, we will accomplish this in the next step.

[Dannie Boy]

I think that understandably, they can’t do much more until someone has inspected it to try and establish the problem - obviously it requires a bit of faith in sending it to them, but hopefully it’ll be worth it!!


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[Big Boy]

My problem is that I am not normally a 'repair' kind of guy unless its house or car. I'm usually a throwaway and replace guy. I think this time, paying about 6x what I would normally, I presumed it would last forever . I'm just a bit stunned that it only lasted 2 years.

[Dannie Boy]

Maybe you got the equivalent of the British Leyland Friday afternoon Allegro!!


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[Big Boy]

I've decided to buy a new one. Once it arrives, I'll probably send the other camera off to see if it is worth repairing. If it is, then I'll have a spare. Unfortunately, I can't afford to be without a camera for a couple of weeks.

I tried to process the latest photos last night, and every image was damaged - I've probably had to crop about 1/16th of each image, so the problem is worsening.

[buksida]

Unfortunately, I can't afford to be without a camera for a couple of weeks.

Don't have one on your phone? The camera on the new phone I just bought kicks arse, so much so that the DSLRs only come out for special occasions now!

[Big Boy]

Yes, I know phone cameras are very good, but I hate using them. Especially in sunlight, I have to point, click and hope for the best - I can't see what I'm taking. Most of my Khao Tao photos are taken that way, but the carbunkle is an easy target . My eyesight is generally brilliant since my 2nd cataract op, but I can't see a phone screen in normal sunlight. It is a me problem - nothing to do with phones. I've said it before, my son's phone was quite cheap, but his photos are excellent.

[buksida]

You do realize you can crank the screen brightness up manually when in sunlight ... the auto brightness setting often doesn't automatically react to rapid light intensity changes.

[Big Boy]

Yes, I've tried that. It helps a little, but still not really a solution for me.