Thailand's top three mobile operators sued for overcharging

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Thailand's top three mobile operators sued for overcharging

Post by buksida » Sat Jun 09, 2018 9:50 am

The nation’s No. 1 telecom said Thursday that it has complied with all regulations in response to a class-action lawsuit filed against the top three mobile network operators for overcharging customers.

AIS said it in a statement that it has followed the rules set forth by the National Telecommunications Commission regarding how it charges by the minute. Those charges are at the center of a lawsuit, filed last month over its longstanding practice of rounding up a few seconds of call time and charging a full minute. DTAC and True Corp. are also named in the suit.

Representatives of the consumer advocacy groups which filed the suit said they were driven to do so by regulatory inaction.

“Consumers have been taken advantage of and unfairly charged,” said Ruj Komolbuj, a professor who is part of the Independent Committee for Consumer Protection. “The National Telecommunications Commission has required them not to round up call time but only for half of the market. Eventually we’ve had to sue because there hasn’t been any decision to [stop this practice].”

He was referring to a 2017 commission decision to require mobile operators to charge fares by the second in at least 50 percent of their service packages.

Full story: ... p-minutes/
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Re: Thailand's top three mobile operators sued for overcharging

Post by Big Boy » Sat Jun 09, 2018 10:38 am

True overcharging? They'll only be charging what their computer tells them to charge :cuss:
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