Crowded Suvarnabhumi nosedives in airport ranking

Sub-forum for discussion on air travel, airports, and airlines.
Post Reply
User avatar
buksida
Moderator
Moderator
Posts: 22477
Joined: Tue Dec 31, 2002 12:25 pm
Location: south of sanity

Crowded Suvarnabhumi nosedives in airport ranking

Post by buksida »

In 2017, AirHelp created a benchmark in airport excellence. Applying rigorous methodology similar to our airline rankings, AirHelp Score for airports gives you the low-down on how well the world’s big hubs are delivering for passengers.

The score is calculated like this:
45% On-Time Performance
45% Quality of Service
10% Social Media Sentiment

Kuwait airport was found to be the worse performing, according to the study.

British airports fared particularly poorly, with four UK airports, London Gatwick, Manchester, Stansted and Edinburgh all making the top 10.

The top airport in the world, with its beautiful gardens, luxurious rest areas, free cinema and theme park was Singapore Changi, followed by Munich, Germany and Hong Kong.

When it comes to airports, Bangkok continues to be cited in global forums as one of the most congested and capacity-deficient cities in the world.

Alexandre de Juniac, director-general of the International Air Transport Association (IATA), recently put a spotlight on Suvarnabhumi, among others, for facing bottlenecks.

The Airports of Thailand Plc expects to cram 59 million passengers for the year to September (2017), against its 45-million-passenger annual handling capacity.

The expansion of Suvarnabhumi, which includes construction of a third runway and second passenger terminal, will cost over 110 billion baht and requires four years to be completed.

After the expansion, Suvarnabhumi’s annual passenger handling capacity will increase to 90 million, although industry experts expect the incremental capacity to be absorbed by then.

Worst 10 airports by ranking
1. Kuwait 5.02
2. London Gatwick 5.38
3. Manchester 5.43
4. Newark Liberty, New Jersey, USA 5.92
5. Stansted 6.07
6. Edinburgh 6.10
7. Mumbai, India 6.21
8. Dubai, UAE 6.24
9. Bangkok Suvarnabhumi, Thailand 6.30
10. Delhi, India 6.31

Best 10 airports by ranking
1. Singapore Changi 9.07
2. Munich, Germany 8.66
3. Hong Kong 8.42
4. Copenhagen Kastrup, Denmark 8.04
5. Helsinki-Vantaa, Finland 8.03
6. Cincinnati-Northern Kentucky, USA 7.94
7. Barcelona El Prat, Spain 7.90
8. Madrid Adolfo Suarez-Barajas, Spain 7.81
9. Auckland, New Zealand 7.80
10. Frankfurt, Germany 7.76

Source: https://www.thailand-business-news.com/ ... nking.html
Who is the happier man, he who has braved the storm of life and lived or he who has stayed securely on shore and merely existed? - Hunter S Thompson
User avatar
STEVE G
Hero
Hero
Posts: 12798
Joined: Mon Apr 03, 2006 3:50 am
Location: HUA HIN/EUROPE

Re: Crowded Suvarnabhumi nosedives in airport ranking

Post by STEVE G »

For me, Munich beats Singapore because it has its own brewery:
https://www.bavaria.by/munich-airport-brewery
Suvarnabhumi is just a crowded, sweaty shopping mall where you can catch flights.
User avatar
PeteC
Moderator
Moderator
Posts: 29924
Joined: Tue Mar 23, 2004 7:58 am
Location: All Blacks training camp

Re: Crowded Suvarnabhumi nosedives in airport ranking

Post by PeteC »

Don't forget the very long waits at immigration. 1 hour plus seems to be the most recent info. No foreigner is going to give any airport a good poll rating with that kind of poor service, especially after a 12 hour flight. Immigration really needs to get knocked down a few notches. They seem to think they are supreme and deserve to lord over each foreigner who arrives, lives here or otherwise interacts with them in some way. Pete :cheers:
Governments are instituted among Men, deriving their just powers from the consent of the governed. Source
oakdale160
Rock Star
Rock Star
Posts: 4657
Joined: Sat Jul 06, 2013 9:51 pm

Re: Crowded Suvarnabhumi nosedives in airport ranking

Post by oakdale160 »

Suvarnabhumi is just a crowded, sweaty shopping mall where you can catch flights.

I agree, no class, no style just a not-very-friendly second level shopping mall and an immigration staff to welcome you to the "Land of Surly Indifference"
User avatar
J.J.B.
Guru
Guru
Posts: 974
Joined: Sun Jul 22, 2012 10:03 pm

Re: Crowded Suvarnabhumi nosedives in airport ranking

Post by J.J.B. »

It's no surprise that London Gatwick is the second worst airport, it's a complete sh*thole. It's also my local airport, since I live just 20 minutes away and use it more often than I'd like.

Gatwick has perfected the art of treating passengers more like criminals than paying customers, herding them through various processing stations and barking orders with utter contempt for everyone.

As for the IATA score of "social media sentiment", it's just as well it's only a 10% weighting as it's almost always utter garbage.
"A man who does not think for himself, does not think at all."
Wilde
Pleng
Legend
Legend
Posts: 2798
Joined: Fri Apr 08, 2011 2:04 am
Location: Hua Hin

Re: Crowded Suvarnabhumi nosedives in airport ranking

Post by Pleng »

I've only ever used Gatwick once, but found it a far nicer experience than the one found at the hell hole known as Heathrow.
Post Reply