International operator

Post by **dtaai-maai** » Fri Jun 26, 2009 12:08 pm

I want to make a reverse charge call to the UK, which has to be done through the international operator. The number of the int op is apparently 100, but that doesn't work on my mobile (AIS 1-2-call).

Can anyone help me out here?

Post by **Wanderlust** » Fri Jun 26, 2009 12:45 pm

Hi dtaai-maai,
I regularly have to make a reverse charge call to the UK, and this is the number: 001999441066
When it answers an automated voice asks you to enter your account number - don't do anything, and wait, then it asks you again, keep waiting and eventually a human operator will answer. Then just give the number you want to call and they will ask your name and try the number - if it is answered the operator will ask them if they will accept your call and assuming they say yes, away you go!

Post by **dtaai-maai** » Fri Jun 26, 2009 2:18 pm

You're a champion, Wanderlust, thank you. Unfortunately the number I have to call is my bank's (who told me to reverse the charges as they still keep blocking my ATM card after 6 years in Thailand

), and as it is one of these multiple choice recorded message things (

), there is no human being to accept the charges...

Still, at least now I can irritate all my mates in the UK...

Post by **moja** » Fri Jun 26, 2009 2:19 pm

Thanks that is great info - I have often had to phone bank/credit cards and they all say just reverse the charges but I have never had a clue how to and so have just paid for the call myself. I will not be doing so in the future.

Post by **Wanderlust** » Fri Jun 26, 2009 3:43 pm

d-m,
Actually it is my bank I have to call for the self same reason - what you need to do is get hold of the direct number of their fraud department, as it is they who deal with these things. If your bank is Barclays, the number is (0044)1604614812 - obviously the bit in brackets is if you are dialling yourself from abroad, but if through the operator just miss that bit out and add a 0 at the start. If you search on the internet you might be able to find the number you need for your bank's fraud or stolen cards division, and they always accept reverse charge calls! Equally someone else on here might have the magic number you require.

Post by **dtaai-maai** » Fri Jun 26, 2009 4:49 pm

WL

It's HSBC, BTW - in case anyone has the number handy.

Post by **hhfarang** » Fri Jun 26, 2009 5:02 pm

WL,

Is that number you gave for an international operator to make a reverse charge call to anywhere or is that one just for the U.K.?

Spitfire · Post by **Spitfire** » Fri Jun 26, 2009 5:02 pm

I have the one for Natwest fraud department if anyone needs it.

+44 131 339 7609

Post by **Wanderlust** » Fri Jun 26, 2009 6:35 pm

hhf,
That is just for the UK I'm afraid, but I would imagine there is a similar service for the US.

Post by **Rob W** » Sat Jun 27, 2009 9:18 am

I contually get my cards stopped as Im travelling about and just call the number on the back of the card and its sorted straight away normally. For my main card I have registered my cell phone number with them and now they call me if there is a problem and there is someone there to see it, sometimes its just the computer picks it up and i have to ring ( normally uning the ATM. But isf its a shop purchase they normally phone me .
thats the yorkshire bank part of RBS and master card.

Rob

Post by **Tony_S** » Sat Jun 27, 2009 11:31 am

spitfire wrote:I have the one for Natwest fraud department if anyone needs it.

+44 131 339 7609

Instead of + dial 009 from Thailand ie. 009 44 131 339 7609

009 gives cheaper rate calls

Spitfire · Post by **Spitfire** » Sat Jun 27, 2009 12:54 pm

Yes, correct, think it's about 7 baht a minute to the UK.