Money transfers to Thailand from Lloyds bank

[ken.p]

I’ve just received info after logging on to my Lloyds internet banking, international money transfers are now free.
Unsure if this applied to sending sterling I phoned, I was told yes, sending Sterling to Thailand would be free but would have to be done via phone bank.

Ken,

[Title edited to reflect content]

[kendo]

So my wife could send money in baht from the internet fee free, but not sterling is that what you are saying.

Kendo.

[STEVE G]

It seems slightly bizarre that they will do it for free over the phone but charge you for doing the job yourself over the internet. Certainly Lloyds charged me £10 for an internet transfer to Thailand earlier this week.

[ken.p]

So my wife could send money in baht from the internet fee free, but not sterling is that what you are saying.

Kendo.

Hi Kendo

ITs free to send Sterling from your/your wife's Lloyds to Your Thai bank.
Thai bank will apply normal charge.

Ken.

[StevePIraq]

I bank with Lloyds TSB offshore, transfer is not free and you will also have to pay a local charge with your Thai bank.

No bank will give free transfers

[ken.p]

Hi Steveplraq.

Sorry to disagree with you, but I have made 3 transfer since they announced they where dropping the transfer fees. All which have been free on Lloyds part. Yes your correct your Thai bank will charge you, but only amounts which the have always done.

Look here. http://www.finextra.com/news/announceme ... seid=45317.

Ken P.

[aragon]

Hi Steveplraq.

Sorry to disagree with you, but I have made 3 transfer since they announced they where dropping the transfer fees. All which have been free on Lloyds part. Yes your correct your Thai bank will charge you, but only amounts which the have always done.

Look here. http://www.finextra.com/news/announceme ... seid=45317.

Ken P.

I agree, I have sent a couple myself recently and both were free of any charges by Lloyds.

[StevePIraq]

Well bugger me, good link you sent, I will now get onto Lloyds TSB and ask for the GBP10.00 fee charged to me on 10 June to be refunded Steve G should also do the same.

Strange thing is the LloydsTSB web sites still state they charge 10 quid and they certainly charged me, see below

http://www.lloydstsb.com/travel/online_ ... yments.asp

Never trust a bank

[chopsticks]

"It has been announced that from 30 May 2012, Lloyds TSB International will improve its offering for expats by introducing fee-free international money transfers for its new and existing Premier International Account holders."

It only applies to their International Premier accounts though.

[aragon]

Well bugger me, good link you sent, I will now get onto Lloyds TSB and ask for the GBP10.00 fee charged to me on 10 June to be refunded Steve G should also do the same.

Strange thing is the LloydsTSB web sites still state they charge 10 quid and they certainly charged me, see below

http://www.lloydstsb.com/travel/online_ ... yments.asp

Never trust a bank

It's only free if you do it through phone banking, not online if you do it online you still pay...............now go figure that one if you can

[StevePIraq]

Well bugger me, good link you sent, I will now get onto Lloyds TSB and ask for the GBP10.00 fee charged to me on 10 June to be refunded Steve G should also do the same.

Strange thing is the LloydsTSB web sites still state they charge 10 quid and they certainly charged me, see below

http://www.lloydstsb.com/travel/online_ ... yments.asp

Never trust a bank

It's only free if you do it through phone banking, not online if you do it online you still pay...............now go figure that one if you can

Yes I understand that and that it only applies to Premier accounts. With phone banking they get their kick back from the phone company based on the number of calls received per month, similar to phone in competitions, this is the main reason LTSB do not offer fulll internet banking, unlike HSBC and others.
I have a premier account and do phone banking and I was still charged 10 quid. I just finished a 20 minute call to LTSB, after being passed from one person to another all I could get was that they will look into it and that I should confirm my issue in writing by snail mail.

[caller]

Steve, is your account a humble premier one or an international premier one? Thats the difference as highlighted above, according to the blurb here:

http://www.lloydstsb-offshore.com/inter ... _3=HPb_IMT

And it doesn't apply to accounts opened in Sterling?

[malcolminthemiddle]

And it doesn't apply to accounts opened in Sterling?

According to the blurb

Free international payments is only one of the benefits of our Premier International Account in Sterling, US Dollars or Euros.

and

Our International Money Transfer service is safe and easy to use online or via telephone banking.

So all international transfers whether online or via telephone banking from Premier International Account in Sterling, US Dollars or Euros should be free from any charge by Lloyds.

If the blurb is to be believed.

[STEVE G]

I see the confusion now, that blurb seems to be from Lloyds offshore in the Isle of Man and not Lloyds in the UK which is a different thing.

[caller]

All very confusing! The one thing that stood out was the thing about sterling and now I can't find it - not that it will effect me, as a humble ordinary premier account holder!