Renewing UK Passport and existing visa

[Big Boy]

I've said it before, but I'll repeat it. When I go, I take originals, and the lady at the photocopy machine does the rest. She'll even fill in the paperwork for me. All that I do is sign whatever she says sign. My wife always gives a small tip, but it saves the hassle of taking a suitcase full of documentation, just in case. Those ladies outside are really helpful, and do a fantastic job.

[richard]

Fine if there is only a small queue

I've never been in immigration for longer than 20 minutes

[Big Boy]

Its always worked for me - maybe I've always been lucky, or maybe my wife is Thai trained in queue jumping.