Roel wrote:
Only hoping the customers check their spam box too, instead of keep sending us angry mails asking why we not reply to their inquiries.
I know, its damn annoying ...
Here's a bit more on Gmails recent blitz:
Web-based email providers such as Hotmail and Yahoo have always been notoriously bad at deciphering spam from genuine email. By employing heavy filtering methods a large percentage of legitimate email is being sent to the junk folder while the recipient remains oblivious and the sender gets increasingly frustrated by a lack of response.
Gmail, up until recently, had been one of the better alternatives, but it too has started a campaign of digitally carpet bombing user's inboxes resulting in masses of missing mail. This week Google started offering explanations as to how and why it decided what was spam.
Gmail users can now select any message that the system has automatically banished to the junk folder and click a "Why is this message in Spam?" notice to get more information. Explanations included phishing scams, messages from an unconfirmed sender, messages the user flagged as spam, similarity to suspicious messages, and administrator-set policies.
Google hopes that for the few users who do check their junk folders the explanations will serve to inform them about scams and harmful emails. In reality, most people ignore their spam folder and trust the system to take care of it oblivious to the fact that many genuine emails are also getting trashed simply because they contain a web link or words that other users have flagged.
The only true way to have control over your email is by using your own domain name and hosting account with a reliable client, such as Mozilla's Thunderbird, which can be configured to catch spam effectively and show you all of your messages giving you the choice. Relying on web-based, advertising driven, email providers such as Hotmail, Yahoo and Gmail grants control over your inbox and incoming mail to them and whatever content filtration technology they decide to implement.
Don't use a Thai SMTP server. There are plenty of companies that'll gladly provide SMTP servers on non standard ports, thus bypassing Thai internet provider's firewalls.
These free email providers are blocking a lot more than just Thai SMTP servers, the problem is not with their firewalls - its with Hotmail/Yahoo/Gmail spam filters.
You can send email on your own domain simply by asking your hosting provider to open an alternative SMTP port than the default 25 or 587.
Also suggest having another email account as a backup for contacting clients that do not respond on your primary.
Edit: I've altered the thread title slightly as the problem has shifted from Thai internet providers to public free email services.
Who is the happier man, he who has braved the storm of life and lived or he who has stayed securely on shore and merely existed? - Hunter S Thompson
That's what happens when you live in one of the spam capitols of the world...
My brain is like an Internet browser; 12 tabs are open and 5 of them are not responding, there's a GIF playing in an endless loop,... and where is that annoying music coming from?
That was my first thought too, but on second thought: the poor internet infrastructure and the direct involvement of the government in everything that has to do with internet cannot be good for spammers. So I googled it and look:
Attachments
We are all living in 'the good old days' of the future.
There have been a number of issues recently for people using 3BB with their own domains using POP3/IMAP email.
As we know 3BB DNS services are utter shite and regularly screw up. If you are having problems sending or receiving email with Outlook/Thunderbird or whatever client you use simply change the DNS settings on your router from 3BB to Google's Public DNS:
