Hua Hin - Pattaya ferry service news and updates

[oakdale160]

I have a friend coming for a golfing trip--he asked me if the ferry service HH to and from Patts is reliable. As there has not been a post on this topic for several months I thought I'd better ask.

[dtaai-maai]

There are some recent reviews on Tripadvisor.

[Mikeyb]

I have done it a couple of times and never had an issue. Great service and a change from the roads.
The only issue I believe is when there are storms etc.
Best to not book too far in advance and check the weather.

[Big Boy]

It's that threat of rough weather that puts me off (it actually doesn't have to be that rough). Because the bus leaves before the ferry, bad weather would result in either catching a taxi or another night in a hotel.

Then there's the no refund issue.

[laphanphon]

Yea........what BB said. Although, I have no desire to go to Patts. But if playing tourist or local Patts expat, then I'd self drive for peace of mind.

Or well planned weather week. The gulf can be a bit finicky and it doesn't seem to take much for a cancellation. I would think, any small craft warning, which it is not, would be a good excuse to cancel, especially if the bookings for the day doesn't justify the cost of operating.

[Toreh]

Anybody knows if the Hua Hin - Pattaya ferry is affected by this [the weather] ? Or is it going as normal?

[PeteC]

Anybody knows if the Hua Hin - Pattaya ferry is affected by this [the weather] ? Or is it going as normal?

If you go to their homepage below you should see an announcement that the ferry is not operating December 6 & 7 due to rough seas.

Suggest you check their site day by day for any updates.

https://royalferrygroup.com/index.php

[fabman]

Apologies if this has been covered recently

But is the Ferry to Pattaya service likely to be suspended at this time of year, due to the windy conditions ? Can you get a refund if it is?

Do they have an official website?

I would like to go on the Ferry for a change, instead of using the bus.

Thanks

[PeteC]

Apologies if this has been covered recently

But is the Ferry to Pattaya service likely to be suspended at this time of year, due to the windy conditions ? Can you get a refund if it is?

Do they have an official website?

I would like to go on the Ferry for a change, instead of using the bus.

Thanks

You can find more info throughout this thread. The ferry company web site is :

https://royalferrygroup.com/index.php?&lang=eng

[fabman]

Thanks PeteC

[Big Boy]

Don't book/pay until your day of travel (their stated refund policy used to be very one sided on their side), and be aware if the ferry doesn't sail, the bus will already have departed. So any weather doubts, play safe and catch the bus.

[PeteC]

Here are their current T&C's listed on their website:

Rules and regulations
1. Photo I.D (Thai citizen) or valid passport is compulsory as the ferry travel across internal territorial waters (No driving License is allowed)
2. Royal Passenger Liners has the right not to issue the ticket to the customers who travel without proper I.D (Thai citizen) or valid passport.
3. Check in available at the pier 1 hours before departure time.
4. Online reservation system is closed 1 hours before departure time.
5. Excessive baggage is subjected to additional fee. (3rd bag is chargeable at Baht 300 per bag).
6. Ticket cannot be postponed to other date and time.
7. Customers who has chronic disease, please inform the ferry officer.
8. Ferry allows pregnant woman who has gestational age of less than 20 weeks (Guest need to sign document for pregnant traveler) For safety precaution, those who has gestational age more than 28 weeks, is not allowed to travel by ferry.
9. Disables or physically challenged customer must be accompanied by companion.
10. For lost and found item, please contact ferry officer at the office at the pier.
11. No pet is allowed. If needed, pet can travel by using baggage compartment under the passenger cabin. Ticket can be purchased at a normal price. However, ferry held no responsible for injury, death of animals or any health issue that may be affected by cruising.
12. Cancellation and refunds
• Ticket can be refunded in the event that the ferry cannot operate due to mechanical problem or weather condition during monsoon.
• Full refunded will be granted with is 15 days from the day that the ferry fail to operate.
• Customer must have the name on the ticket and submit a valid ID and reservation number to the ferry officer.
• Non-refundable for No-Show.

[Big Boy]

Item 12, bullet 1 is a change to what it used to say, so a common sense improvement to a clause that has kept me and a few of my visitors off the ferry.

Item 12, bullet 2 is still worrying for passengers paying cash, and will have left the country within 15 days.

Just my opinion, of course.

[migrant]

Item 12, bullet 1 is a change to what it used to say, so a common sense improvement to a clause that has kept me and a few of my visitors off the ferry.

Item 12, bullet 2 is still worrying for passengers paying cash, and will have left the country within 15 days.

Just my opinion, of course.

Bullet one says "during monsoon". What about the rest of the year I wonder?

[PeteC]

I don't think they're using the term in the sense of a season, but a condition, i.e. storms.