Thai hotel visitor threatened with 3-million-baht lawsuit over poor review

[buksida]

A hotel in Khao Yai National Park, about two hours north of Bangkok, threatened to file a 3-million-baht lawsuit against a customer who complained about her stay and gave a 6/10 rating on a travel agency website.

Sittra Biabangkerd, Secretary-general of the Lawyers for the People Foundation, said on Facebook that the customer who stayed there last year had contacted him and sought advice about the case.

The consumer said that she wrote a review in December about her poor experience, which included disappointing facilities, a lack of service, and an overpriced fee.

She later received a letter from the hotel’s lawyer ordering her to delete the review, pay a 3-million-baht compensation, and write a public apology in five local newspapers for seven days.

“Such review was a false statement and was widely spread to the public,” the letter said.

According to Sittra, the review has already been removed from the website. He said the hotel customer did not delete it or asked the agency to do so.

The customer only wrote an honest review, Sittra added. “And why does the owner of the hotel know who wrote the review as the username is anonymous?” he questioned.

https://www.thaienquirer.com/36308/thai ... or-review/

[thecolonel]

"Correction: The original article was changed from “filed” a 3-million-baht lawsuit to “threatened to file”."

Hope they stood up to these scaremongering and bullying tactics....

[buksida]

Yep, its not the first time this has happened - Thailand in a nutshell. You have to hope the bad publicity warns everyone else away from the place.

"Welcome to our hotel, we'll sue you if you don't like it here."

[europtimiste]

The name is already on FB, the ratings on Agoda are not so good.

[PeteC]

People don't think. The hotel has shot itself in the foot and when the name of the place is fully known by travelers and vacationers, both Thai and foreign, I'm confident most will avoid it. The action they've taken is a great way to put yourself out of business.

[Big Boy]

Not necessarily. There was the hotel in Prachuap a few years back where everybody was saying the owner was a bit like Basil Faulty - obsessed with salt. I couldn't wait to get there fast enough for a Basil Faulty experience. It was all true

[europtimiste]

People are forgetting very quickly. There has been so much said about the dangers of Koh Tao and recently friends were there. Speed boat full.

[buksida]

Here we go again ...

Sri Panwa owner threatens negative reviewer with legal action, lese majeste law
The owner of Sri Panwa resort in Phuket threatened to file a lese-majeste complaint and a lawsuit against a customer who left a negative review about the hotel.

Vorasit was referring to a Facebook user named “Graz Suphawit” who said that she stayed at the hotel between February 13 and 15.

She said she paid for a room which cost 40,000 baht per night but she was not happy with the condition of the room. She said the room was made out of old wood and it was musty.

In response, the owner of the hotel threatened to file charges.

“Fake news again, I will get you with the law and 112,” Vorasit “Plawan” Issara wrote on a now-deleted Instagram post on Wednesday night.

“I know who you are and instead of me going to deal with you myself, I will expose you and you will apologize…or pay millions,” he said.

112 is shorthand for the violation of Section 112 of the Criminal Code, more commonly known as the lese-majeste law.

Graz’ post about the hotel had nothing to do with the royal institution but she also shared a meme that was related to the pro-reform movement.

https://www.thaienquirer.com/37594/sri- ... jeste-law/