Do you get what's advertised?

[PeteC]

Case in point. Ordered a pizza to go today (not in HH but in Rayong) extra cheese, onion, pepperoni, Italian sausage. When the pizza came out it was announced no pepperoni or Italian sausage in stock so they substituted ham and Thai sausage bits. I wasn't there, I found out once the wife brought the pizza home.

Any menu lists prices indicative of the cost of the ingredients included in the dish. Local ham and Thai sausage bits I would say allows me to deduct about 50 + Baht from the bill. She didn't, but we will next time.

I have a feeling this goes on a lot here in all styles of restaurants. You look at the menu and get excited about something, only to find what you get is not as advertised. You usually sit there and eat it and most say nothing when the bill arrives. Maybe we should, each and every time to make the owners aware slight of hand in the kitchen is being noticed. My pizza story at least they were honest enough to announce the change, but only after it was cooked, boxed and ready to go.

I know, this all may sound petty to some but it all goes back to this license to cheat and smile crap that goes on here.

Is there no place and no time we can relax and let down our guard? Pete

[margaretcarnes]

Have to say I don't think this type of thing is too bad in HH, but it's still annoying on a scale equating to the menu price!
The classic I always remember from years ago in HH was the lady from MP Restaurant on our Soi then. She used to trot down the Soi with our customers orders (always forgetting something of course bless her.)
One day the order was a burger. She arrived with a cheeseburger. When questioned she said 'burger no have'.
Customer removes the cheese slice from the bun and says 'whats that?' to which she replied 'cheeseburger no cheese.'
OK at that level its funny. I've had more serious menu alterations in restaurants, particularly where fish is involved and the chef clearly can't tell the difference between sea bass and squid. Or where the meal bears no resemblance to the picture on the menu.
Then the cheaper place where they will go to the market to buy something for you which they have run out of.
Should we complain? I think it depends on the circumstances and the restaurant or food outlet. With franchises and tourist end places yes. But with a smile of course

[mr lonely]

Usually get what I order. On those occasions I get something else (things like pork or chicken substituted for each other) I always politely tell them that this is not what I ordered and its generally changed.
If they dont have what I ordered I either eat it or tell them I dont want what they gave me and walk away. Rarely a problem

[dtaai-maai]

One day the order was a burger. She arrived with a cheeseburger. When questioned she said 'burger no have'.
Customer removes the cheese slice from the bun and says 'whats that?' to which she replied 'cheeseburger no cheese.'

Please tell me that's true, Mags!

[Lung Per]

Same same as this:
Ordered coffe without cream. Lady says "Sorry, no cream. Can be without milk?"

[BaaBaa.]

Same same as this:
Ordered coffe without cream. Lady says "Sorry, no cream. Can be without milk?"

[Poe]

Pizza Company Market Village.
Scene 1:
Ordered small pepperoni pizza for take away.
Opened the pizza at home, and kept thinking “Hmmm…something is not right here, but what is it???? Oh. They didn’t put ANY cheese on the pizza”!
Let’s see, main ingredients for a pizza: Dough, sauce, and CHEESE!

Scene 2:
Asked GF to call me in an order for 1 medium pizza, with double cheese & double pepperoni.
Pizza Company tells GF that they can’t do a pizza with double cheese & double pepperoni.
Told GF to hang up and that we would call them back.
I told GF, “Look” while pointing to the menu on their website that says “Double Pepperoni”.
Asked GF why they cannot make this pizza with just more cheese.
GF: “Don’t know, but they tell me they not have pizza like that”.
“How hard is it?!?!?!” says I; tell them to put twice as much cheese and twice as much Pepperoni as they would on a normal pizza or ask them if they would like me to come down there and show them how to do it.
GF calls back and chats for awhile, hangs up and says……….”They not make pizza with double cheese & double pepperoni, they make pizza with double pepperoni and EXTRA cheese.
Me: WTF!?!?!? While shaking head.
Pizza arrives, open it and there are 7….count them again, yes 7 pieces of pepperoni on the entire pizza.
Asked the GF to call them back.
GF: Why?
Me: Because my order is not right!
GF: What you want them to do?
Me: Bring me the pizza that I ordered!
GF: They not care!
Me: Call them and tell them to bring me the F*&!$ing pizza that I ordered and paid for.
GF called, chatted, and hung up and said…(here it comes….drumroll).....Ok, they bring pizza tomorrow.
Me: WHAT?!?!?! I ordered the pizza today, I want it today!
GF: They say they too busy to bring now, will bring tomorrow at 11am
Me: So now my schedule tomorrow morning will have to revolve around and accommodate the Pizza Company.
GF: MMMM…..Why, what do you want to do tomorrow morning?
Me: S.O.B!?!?! While shaking head again.
So, ended up eating the jacked up pizza anyways.
Pizza showed up the next morning at 11am sharp…..I gave it to the security guards.
Didn’t want to take a chance with finding any “secret sauce” or little brown curly hairs in my pie.

Sometimes you have the chance to interact with “special” people and just wonder how they even remember how to walk.
Right foot in front of left foot, then left foot in…..in….DOOOOH! What comes next?!?!?
Or how their parents were able to muster enough brain cells in order to copulate.
Reminds me of something a former boss told me about a coworker; “Yep, the best part of that guy ran down his mama’s leg and ended up as a spot on her panties”.
Stories of other Einsteins: http://www.darwinawards.com/

[Dawebo]

Pizza Company Market Village.
Scene 1:
Ordered small pepperoni pizza for take away.
Opened the pizza at home, and kept thinking “Hmmm…something is not right here, but what is it???? Oh. They didn’t put ANY cheese on the pizza”!
Let’s see, main ingredients for a pizza: Dough, sauce, and CHEESE!

Scene 2:
Asked GF to call me in an order for 1 medium pizza, with double cheese & double pepperoni.
Pizza Company tells GF that they can’t do a pizza with double cheese & double pepperoni.
Told GF to hang up and that we would call them back.
I told GF, “Look” while pointing to the menu on their website that says “Double Pepperoni”.
Asked GF why they cannot make this pizza with just more cheese.
GF: “Don’t know, but they tell me they not have pizza like that”.
“How hard is it?!?!?!” says I; tell them to put twice as much cheese and twice as much Pepperoni as they would on a normal pizza or ask them if they would like me to come down there and show them how to do it.
GF calls back and chats for awhile, hangs up and says……….”They not make pizza with double cheese & double pepperoni, they make pizza with double pepperoni and EXTRA cheese.
Me: WTF!?!?!? While shaking head.
Pizza arrives, open it and there are 7….count them again, yes 7 pieces of pepperoni on the entire pizza.
Asked the GF to call them back.
GF: Why?
Me: Because my order is not right!
GF: What you want them to do?
Me: Bring me the pizza that I ordered!
GF: They not care!
Me: Call them and tell them to bring me the F*&!$ing pizza that I ordered and paid for.
GF called, chatted, and hung up and said…(here it comes….drumroll).....Ok, they bring pizza tomorrow.
Me: WHAT?!?!?! I ordered the pizza today, I want it today!
GF: They say they too busy to bring now, will bring tomorrow at 11am
Me: So now my schedule tomorrow morning will have to revolve around and accommodate the Pizza Company.
GF: MMMM…..Why, what do you want to do tomorrow morning?
Me: S.O.B!?!?! While shaking head again.
So, ended up eating the jacked up pizza anyways.
Pizza showed up the next morning at 11am sharp…..I gave it to the security guards.
Didn’t want to take a chance with finding any “secret sauce” or little brown curly hairs in my pie.

Sometimes you have the chance to interact with “special” people and just wonder how they even remember how to walk.
Right foot in front of left foot, then left foot in…..in….DOOOOH! What comes next?!?!?
Or how their parents were able to muster enough brain cells in order to copulate.
Reminds me of something a former boss told me about a coworker; “Yep, the best part of that guy ran down his mama’s leg and ended up as a spot on her panties”.
Stories of other Einsteins: http://www.darwinawards.com/

Pretty typical of what I come across to some extent most days in Asia and especially Thailand.

Last week I was staying in a Sofitel hotel in Shanghai. Just before going to bed at about 1am I asked at reception if they (or housekeeping) had any earplugs. They told me no, that I should go to the airport to get them

Yesterday in Ho Chi Minh, I wanted to book an Air Asia flight. It quoted $51 on the website all included, but it wouldn't let me process the transaction becuase the flight was less than 24 hours away. It prompted me to go to the Air Asia office to pay. I went there and the told me the price was $94. I told them about the price on the website. They told me that this did not include the agent commission. I spent 10 minutes arguing that as I was in an Air Asia office there were no agents involved.

I find I now learn to expect these situations most days and so I get less annoyed or frustrated by them unless there are larger amounts of money involved.

[Lung Per]

Pizza Company Market Village.
Scene 1:
Ordered small pepperoni pizza for take away.
Opened the pizza at home, and kept thinking “Hmmm…something is not right here, but what is it???? Oh. They didn’t put ANY cheese on the pizza”!
Let’s see, main ingredients for a pizza: Dough, sauce, and CHEESE!

Scene 2:
Asked GF to call me in an order for 1 medium pizza, with double cheese & double pepperoni.
Pizza Company tells GF that they can’t do a pizza with double cheese & double pepperoni.
Told GF to hang up and that we would call them back.
I told GF, “Look” while pointing to the menu on their website that says “Double Pepperoni”.
Asked GF why they cannot make this pizza with just more cheese.
GF: “Don’t know, but they tell me they not have pizza like that”.
“How hard is it?!?!?!” says I; tell them to put twice as much cheese and twice as much Pepperoni as they would on a normal pizza or ask them if they would like me to come down there and show them how to do it.
GF calls back and chats for awhile, hangs up and says……….”They not make pizza with double cheese & double pepperoni, they make pizza with double pepperoni and EXTRA cheese.
Me: WTF!?!?!? While shaking head.
Pizza arrives, open it and there are 7….count them again, yes 7 pieces of pepperoni on the entire pizza.
Asked the GF to call them back.
GF: Why?
Me: Because my order is not right!
GF: What you want them to do?
Me: Bring me the pizza that I ordered!
GF: They not care!
Me: Call them and tell them to bring me the F*&!$ing pizza that I ordered and paid for.
GF called, chatted, and hung up and said…(here it comes….drumroll).....Ok, they bring pizza tomorrow.
Me: WHAT?!?!?! I ordered the pizza today, I want it today!
GF: They say they too busy to bring now, will bring tomorrow at 11am
Me: So now my schedule tomorrow morning will have to revolve around and accommodate the Pizza Company.
GF: MMMM…..Why, what do you want to do tomorrow morning?
Me: S.O.B!?!?! While shaking head again.
So, ended up eating the jacked up pizza anyways.
Pizza showed up the next morning at 11am sharp…..I gave it to the security guards.
Didn’t want to take a chance with finding any “secret sauce” or little brown curly hairs in my pie.

Sometimes you have the chance to interact with “special” people and just wonder how they even remember how to walk.
Right foot in front of left foot, then left foot in…..in….DOOOOH! What comes next?!?!?
Or how their parents were able to muster enough brain cells in order to copulate.
Reminds me of something a former boss told me about a coworker; “Yep, the best part of that guy ran down his mama’s leg and ended up as a spot on her panties”.
Stories of other Einsteins: http://www.darwinawards.com/