



AUTOMOBILE RECALLS
Thai Toyotas face scrutiny Down Under
http://www.bangkokpost.com/business/mar ... down-under
* Published: 10/09/2010 at 12:00 AM
* Newspaper section: Business
Toyota distributors in Australia are recalling four-wheel-drive Hilux pickup trucks built in Thailand for preventive action due to a faulty support bracket.
However, Toyota Motor Thailand (TMT) says the recall does not affect the same model in other foreign markets or in Thailand.
"The recall by Toyota Australia is aimed at showing its responsibility to and high intention of taking care of its customers, which is the fundamental criterion of customer care for the safest roads," said senior vice-president Wichien Emprasertsuk.
More than 116,000 4WD Hilux pickups will be recalled with the owners to be officially contacted by Toyota Australia starting on Monday. Other Hilux pickup versions are not affected by the recall.
Mr Wichien said the reinforcement or replacement of the rear tailshaft centre bearing support brackets would be made regardless of whether any damage was evident, and at no cost to the vehicle owners.
The damage, the first of its kind to be reported and which may stall the vehicles while driving, is said to be the result of Australia's rough roads and the many cattle grids used to control livestock movement.
In the worst case, the support brackets may detach from their mounting.
Nineteen vehicle owners have reported incidents to their dealers in Australia so far.
" The reports indicate only one accident related to the breakdown in the support brackets has occurred but without any injuries," said Mr Wichien.
This is the first time that vehicles built by TMT have faced a recall not taken directly by the parent company.
Japan's Toyota Motor Corporation, the world's largest carmaker, earlier made massive safety recalls in the US and other markets that consequently tarnished its reputation for quality.