True Visions HD

[sargeant]

At last some customer service

THEY RANG and told wife after lunch tommorrow

[lizzy]

For mo1 - the shop opposite the Dinasour Market

[mo1]

"For mo1 - the shop opposite the Dinasour Market"
Thank you Lizzi

for those who dont know where the Dinasour market is (like me) here is the location:
Turn left at the first traffic lights on the Canal road (coming from Hua Hin ) drive on some 30m past the 7/11
Good Luck

[sargeant]

Hooray i am now watching the British open golf

the guys came were real nice fixed up in minutes then had a beer for an hour while we waited to be connected

still have an issue about the 17 days paid for this month and now lost but will deal with that at Tescos tommorrow

[moja]

Went to Pure today and they seem to have plenty of decoders there for either rent or sale. They are coming in the morning to set everything up.

[paul406]

Hi Moja
Paul here, I am curious about the experience with Pure.

How did the setup go for you?
What is the cost for the decoder; purchase price for the equipment
and install price?
what is the monthly fee?
Do you view the True Visions channels or the Astro Malaysia channels?
If there is anything I forget to ask I would appreciate you filling me in.

Thanks very much for your reply

regards
Paul

[moja]

Cannot fault the service so far. We were served the minute we walked into the store and everything was sorted out within 15 minute. Cannot comment on the set up yet as they are no due until this afernoon but hopefully it will be as efficient as the in-store service. The box including set-up was 4500 baht. As we have bought the box there is no monthly fee other than the usual costs for our Package with True.

It was my first visit to the new Pure store and I was impressed and of course parking is easy there.

[STEVE G]

It was my first visit to the new Pure store and I was impressed and of course parking is easy there.

Last month I bought quite a few things from there and was also pretty impressed with service. They delivered and fitted a flat screen TV within about two hours of me leaving the store.

[Big Boy]

Their service is first class. We even had one of our flat screen TVs go wrong after a few weeks, and that was sorted without any quibbling.

[PET]

It was my first visit to the new Pure store and I was impressed and of course parking is easy there.

Last month I bought quite a few things from there and was also pretty impressed with service. They delivered and fitted a flat screen TV within about two hours of me leaving the store.

The store opposite the Dinasaur Market has been open for 2+ years so where is this new store please

[Big Boy]

Tell me where the 'Dinasaur Market' is, and I'll tell you if it's the same place.

[Big Boy]

The shop we used was directly across the road from the Honda dealer on Petchkasem Road. It has an underground car park. When we went in there, it seemed only half finished, but that could have been a refurbishment.

[ste860]

pure is the shop that used to share with index its now got its own store on petchakasem road brand new building just before the esso petrol station between soi 51 and the traffic lights

[STEVE G]

It was my first visit to the new Pure store and I was impressed and of course parking is easy there.

Last month I bought quite a few things from there and was also pretty impressed with service. They delivered and fitted a flat screen TV within about two hours of me leaving the store.

The store opposite the Dinasaur Market has been open for 2+ years so where is this new store please

This is Pure Plaza which is the new electrical retailer on Petchakasem Road near to Bangkok Bank. I actually got my True box from the shop opposite the dinosaur market so I'm assuming that they didn't have one in Pure but my partner organised that so I don't know for sure.

[sargeant]

update

The guys came fitted the box and gave us one month free

today went to tesco true visions desk very polite and understood about the 17th to 31st paid for and wanting our money back
polite helpfull young lady computered and phoned andtold wife to ring help desk number as she had set it all up

wife rang we pay again on the 24th of next month but will get a month on a reduced figure to cover the days lost this month

a rigmaroll but at least i wont have been robbed