my service was good last year as well until we hit the march/april period over the last few weeks have had drop outs in service with the 13mb package....any body with fibre optic package having similar problems??
All i want is a stable service..i was hoping fibre optics would be the answer
3BB internet speed and problems
Re: 3BB Internet Speed
Fibre optics just ensures a nice big hole between you and your provider.jingjoe wrote:i was hoping fibre optics would be the answer
The problems reported in this thread sounds like a problem with parts of the providers internal networks, or their connection to the outside world.
/Crafack
Re: 3BB Internet Speed
I use the 10MPS 3BB package and watch EXPAt TV and 365 SPORT Tv with no problems. I did order the Fibre Optic Package and after surveys and payment I decided that the experience of other users was so bad that I cancelled - it took about 4 months to get the 3,000 odd baht back !
Courage is grace under pressure and when circumstances change you change your mind.
Re: 3BB Internet Speed
If it is any consolation TOT speeds and connection has been diabolical lately also.
A friend in the know in Bangkok claims the govt have been installing more filters and censors to monitor political comments and discussions on social media.
A friend in the know in Bangkok claims the govt have been installing more filters and censors to monitor political comments and discussions on social media.
Who is the happier man, he who has braved the storm of life and lived or he who has stayed securely on shore and merely existed? - Hunter S Thompson
Re: 3BB Internet Speed
I have been frequently quite impressed with DL-speeds I've gotten from 3BB 30/3M account:
Several films of ~ 800 M being downloaded simultaneously and completed in about 20 minutes each.
Other times the speed is just atrocious, but when I phone to 1530 I always get excellent service. Also 3BB local office has always given me very good service, indeed.
Other times the speed is just atrocious, but when I phone to 1530 I always get excellent service. Also 3BB local office has always given me very good service, indeed.
"There's no plausible or convincing reason, certainly no evidential one, to believe that there is such an entity (= deity) and that all observable phenomena, including the cosmological ones... are explicable without the hypothesis; you don't need the assumption."
Re: 3BB Internet Speed
Brilliant news Farang. So I guess the dips in performance that you were reporting here have gone away
The above graph represents what my friends are experiencing now. So, did the problem simply go away, or is there something 3BB and/or you did to resolve it please?
Championship Plymouth Argyle 1 - 2 Leeds Utd 
Points 46; Position 23 RELEGATED
Points 46; Position 23 RELEGATED
Re: 3BB Internet Speed
I have been getting similar and even higher DL speeds with my 10MPS with 3BB - don't ask me why though!Big Boy wrote:Brilliant news Farang. So I guess the dips in performance that you were reporting here have gone away
The above graph represents what my friends are experiencing now. So, did the problem simply go away, or is there something 3BB and/or you did to resolve it please?
Courage is grace under pressure and when circumstances change you change your mind.
Re: 3BB Internet Speed
Me too, but the problem is that my friends can not us the fibre system to watch Expat TV or 365 Sport.
Championship Plymouth Argyle 1 - 2 Leeds Utd
Points 46; Position 23 RELEGATED
Points 46; Position 23 RELEGATED
Re: 3BB Internet Speed
In the beginning 3BB technicians changed my router, but it did not solve the speed problems nor the jumpy graphs. I did nothing special except to complain when it was needed.
Mind you, I still have bouts of near inactivity, but overall the speed has been rather good.
Mind you, I still have bouts of near inactivity, but overall the speed has been rather good.
"There's no plausible or convincing reason, certainly no evidential one, to believe that there is such an entity (= deity) and that all observable phenomena, including the cosmological ones... are explicable without the hypothesis; you don't need the assumption."
Re: 3BB Internet Speed
Thank you Farang - I'll tell my friends to keep complaining.
Championship Plymouth Argyle 1 - 2 Leeds Utd
Points 46; Position 23 RELEGATED
Points 46; Position 23 RELEGATED
Re: 3BB Internet Speed
why dcant they use thai expat tv with fibre optics??Big Boy wrote:Me too, but the problem is that my friends can not us the fibre system to watch Expat TV or 365 Sport.
Im moving house soon and have booked fibre optics..Won't it be compatible with thai expat tv,it works great with the 13mb pack,
Re: 3BB Internet Speed
Both Expat TV and 365 Sport require a minimum of 3 Mbps. Every time the fibre drops out (see Farang's graph above - every dip) the screen freezes. OK, you'd get there eventually, but it isn't good viewing having to wait for the speed to restore before your programme continues past the freeze.
All of the time the service is above 3 Mbps it will work brilliantly. However, if for instance you are watching live football, everybody who went to the match will probably be in the pub before the match finishes on your TV - when is live not live?
This is a teething problem, and I'm sure 3BB are doing everything they can to rectify it.
If you're watching using a laptop rather than an Android Box as my friends do, all may not be lost. The laptop will buffer up to 75 minutes, so minor dropouts may not be noticed once the buffer has stored enough information.
All of the time the service is above 3 Mbps it will work brilliantly. However, if for instance you are watching live football, everybody who went to the match will probably be in the pub before the match finishes on your TV - when is live not live?
This is a teething problem, and I'm sure 3BB are doing everything they can to rectify it.
If you're watching using a laptop rather than an Android Box as my friends do, all may not be lost. The laptop will buffer up to 75 minutes, so minor dropouts may not be noticed once the buffer has stored enough information.
Championship Plymouth Argyle 1 - 2 Leeds Utd
Points 46; Position 23 RELEGATED
Points 46; Position 23 RELEGATED
Re: 3BB Internet Speed
ok i understand now,must be the same with setanta sports online, was watching last night and every couple of minutes the screen would freeze,but the sound continued on
Re: 3BB Internet Speed
I've been having significant connection problems for about 20 hours now. My provider is 3BB and I live in the Bon Kai area. It's bad that I've had to utilise the wi-fi hotspot feature on my phone.
Are there any 3BB users in the area not experiencing problems please?
Are there any 3BB users in the area not experiencing problems please?
Championship Plymouth Argyle 1 - 2 Leeds Utd
Points 46; Position 23 RELEGATED
Points 46; Position 23 RELEGATED
Re: 3BB Internet Speed
Using 3BB now without a problem, it did go off for a few hours on the night of the coup though.
Who is the happier man, he who has braved the storm of life and lived or he who has stayed securely on shore and merely existed? - Hunter S Thompson