Nation hit by surge in scams, financial fraud
Thailand was one of the top three countries in the Asia-Pacific region to suffer a significant surge in financial fraud scams last year, according to Google's 2023 Bad Apps Report.
"In 2023, we saw a significant rise in scams and financial fraud. Notably, Singapore, Thailand and India saw a significant surge in financial fraud scams," said Aman Dayal, head of trust & safety operations for Asia-Pacific at Google Play, during an online media roundtable on the report.
The Asia-Pacific region is a hotbed for scams as it has one of the highest smartphone penetration rates in the world at over 90%, with many of the users utilising their phone to make transactions.
"That's a goldmine for scammers to carry out fraud online," Mr Dayal noted.
Moreover, the scammers take advantage of respect for authority figures. For example, the scammers pretend to be from a government agency or a bank.
In addition, many areas of the Asia-Pacific region face a stark digital literacy gap, making it difficult to effectively navigate online threats. This can be true among older mobile phone users, who are more susceptible to deceptive messages, risky apps and scams.
However, a broader age range is also vulnerable to threats. A recent Google survey revealed that the age group between 25 and 34 in Indonesia, Singapore, Thailand and Vietnam is most vulnerable to scams.
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