The lady at Mai Tai is the cashier .I will go back sometime,everyone can have a bad day .I've jumped up and down like rumpelstiltskin myself on enough occasions here .
Crazy 88
never gets you anywhereAll In Hua Hin makes me sick!!!
How sad it is to see such a usually fine establishment so easily villified by doubtful writings. Dtai-mai told me himself how pleased he was to discover All in Hua Hin and the contents of its fridges less than a year ago, but now, it seems, it has sinned. Others have had problems with the precise origins of the olives in their salad. Doesn't it make you wonder about the precise origins of the posters?
Myself and my Vital Half have had many fine times there, and would happily recommend anyone to give it a try. After that, it's your own choice.
As a Post Script, the owners are perfectly charming, and, no - neither my better Spark nor I have any interest in the place other than somewhere to eat well and drink remarkably cheap beer...
P.
Myself and my Vital Half have had many fine times there, and would happily recommend anyone to give it a try. After that, it's your own choice.
As a Post Script, the owners are perfectly charming, and, no - neither my better Spark nor I have any interest in the place other than somewhere to eat well and drink remarkably cheap beer...
P.
Apart from that Mrs Lincoln, how did you enjoy the play? - Tom Lehrer
AIHH has too many good things going for it for that to happen, but perhaps this thread might help to improve the service so everyone benefits. From this thread one can gather AIHH offers good food, is very popular and has loyal customers, however the staff can be slow and rude. The toilet / kitchen area plus table cloths need upgraded. I hope the owners can fix these problems and go from strength to strength.johnnyk wrote:Let's hope a few poor experiences and internet rants don't ruin someone's business that fills a niche very nicely, IMO.
AIHH
Jockey, who is going to give your good suggestions to the owner. I doubt that too many Germans are in this forum and as he is......
I still believe that the one who brought up this topic should give the restaurant, the staff and the owner a chance to rectify whatever points were mentioned here.
As a regular there, and this since the opening day, I feel sorry for all the other restaurant owners if they get hit with comments like that. I'd advise them to never become a member of this forum, unless you have nerves of steel...
I still believe that the one who brought up this topic should give the restaurant, the staff and the owner a chance to rectify whatever points were mentioned here.
As a regular there, and this since the opening day, I feel sorry for all the other restaurant owners if they get hit with comments like that. I'd advise them to never become a member of this forum, unless you have nerves of steel...
One thing to consider
Some of you may think that this is a lot of discussion over a small matter. But if you are like me, I dont cook. My spouse works and I eat out at least five times a week.
I get sick of eating in the same places and I am always up for trying someplace new. At the end of a long day, I look forward to a good eating experience and all that entails. It is one of the pleasures of life after all and a bad experience can be more disturbing that it ought to be sometimes.
I wish there was a decent Indian restaurant in Hua Hin and I don't know why Indian food isn't more popular here. We used to go to that little one down around the corner by the old Coffee World near the Hilton. This is a good case in point. We wont go back. .not because the food wasn't good. It was delicious. Not because the people were not nice. They were lovely. But because the after meal service was atrocious. In clearing up, the waitress leaned over the table, grabbing dishes and tableware which she piled up on the table in front of us, making us sit back in discomfort while she scraped leftover food from one dish to another with little regard for splashing! She didnt leave until she had every dish in a large tottering pile ready for the dishwasher much like some low level circus act.
What to do. ( My spouse and I are/have been in food service and we have never seen anything like this.) Should we have told the owners? Should we have instructed the girl? Should we have written a letter? Somehow all of these options struck us as embarrassing and just not our place as customers. So we stopped going there. This is much like the OP and the problem he outlines. How do you make a correction or discuss a problem like this without causing embarrassment and causing people to lose face.
We went back a couple of times in the hope that this mini-circus had been eliminated . .but no luck.
Anyway, I find a discussion like this very helpful. Of course I take all comments with a grain of salt. After all, you never know either the degree of honesty of any post or the exact circumstances of any incident.
As for the original incident, as well as a couple other instances posted above, I dont know how you "rectify" staff yelling at customers.. . for any reason. (It isn't even the "Thai" way of handling things is it?) Sorry, but IMHO any owner should know his/her staff. He shouldnt hire people who would behave like this in the first place and he should fire them when it is exhibited.
Maybe some of you who know the owner and like the place could share this forum with him. Sorry to differ with you Icebear, but if I owned a restaurant that catered to farangs, HHAD is precisely the forum I would welcome and check often. Customer feedback is a good thing.
I get sick of eating in the same places and I am always up for trying someplace new. At the end of a long day, I look forward to a good eating experience and all that entails. It is one of the pleasures of life after all and a bad experience can be more disturbing that it ought to be sometimes.
I wish there was a decent Indian restaurant in Hua Hin and I don't know why Indian food isn't more popular here. We used to go to that little one down around the corner by the old Coffee World near the Hilton. This is a good case in point. We wont go back. .not because the food wasn't good. It was delicious. Not because the people were not nice. They were lovely. But because the after meal service was atrocious. In clearing up, the waitress leaned over the table, grabbing dishes and tableware which she piled up on the table in front of us, making us sit back in discomfort while she scraped leftover food from one dish to another with little regard for splashing! She didnt leave until she had every dish in a large tottering pile ready for the dishwasher much like some low level circus act.
What to do. ( My spouse and I are/have been in food service and we have never seen anything like this.) Should we have told the owners? Should we have instructed the girl? Should we have written a letter? Somehow all of these options struck us as embarrassing and just not our place as customers. So we stopped going there. This is much like the OP and the problem he outlines. How do you make a correction or discuss a problem like this without causing embarrassment and causing people to lose face.
We went back a couple of times in the hope that this mini-circus had been eliminated . .but no luck.
Anyway, I find a discussion like this very helpful. Of course I take all comments with a grain of salt. After all, you never know either the degree of honesty of any post or the exact circumstances of any incident.
As for the original incident, as well as a couple other instances posted above, I dont know how you "rectify" staff yelling at customers.. . for any reason. (It isn't even the "Thai" way of handling things is it?) Sorry, but IMHO any owner should know his/her staff. He shouldnt hire people who would behave like this in the first place and he should fire them when it is exhibited.
Maybe some of you who know the owner and like the place could share this forum with him. Sorry to differ with you Icebear, but if I owned a restaurant that catered to farangs, HHAD is precisely the forum I would welcome and check often. Customer feedback is a good thing.
"I wish there was a decent Indian restaurant in Hua Hin"
there is now chas, Take 5 in Takiab is very good in my oipinion
"But because the after meal service was atrocious"
but we have decided to live in a 3rd world country
shirley we would be naive to think we can expect good standards and service here, in my onion, whether in restaurant or driving, road surfaces, water supply, drainage, animal welfare, policing, government, health care, education, banking/telephone/internet service etc etc
.
there is now chas, Take 5 in Takiab is very good in my oipinion
"But because the after meal service was atrocious"
but we have decided to live in a 3rd world country
shirley we would be naive to think we can expect good standards and service here, in my onion, whether in restaurant or driving, road surfaces, water supply, drainage, animal welfare, policing, government, health care, education, banking/telephone/internet service etc etc
.
Last edited by Super Joe on Sat Apr 05, 2008 1:08 pm, edited 1 time in total.
service
Dont know where you eat Joe, but I can name 20 or 30 restaurants of every price level here in Hua Hin ( including a couple street corner locals) where such atrocious service would not be found or tolerated.
This may be a third world country, but this is a TOURIST town catering to Europeans and visitors from other developed countries. . .and the level of service is generally superior to many places I have eaten at in Europe and the US.
Expecting good service here is not naive at all because it is exactly what I get 99.9% of the time. .and as I said, I eat out a LOT.
And please dont call me shirley!
This may be a third world country, but this is a TOURIST town catering to Europeans and visitors from other developed countries. . .and the level of service is generally superior to many places I have eaten at in Europe and the US.
Expecting good service here is not naive at all because it is exactly what I get 99.9% of the time. .and as I said, I eat out a LOT.
And please dont call me shirley!
i didnt say i receive bad service regularly, i was saying i did not think we can 'expect' it in a 3rd world country (dont know if it still is ?)
yeah we usually get good service, but people seem to like to talk about the negatives - wrong type of mediteranean olives and the like
i had lunch in the sofitel the other day and when i ordered a salad from the menu the waitress pointed out that they did not have the main ingredient for it but explained what ingredients they could use instead
i said ok that's fine, id had a couple of waldorf's for breakfast anyway
.
yeah we usually get good service, but people seem to like to talk about the negatives - wrong type of mediteranean olives and the like
i had lunch in the sofitel the other day and when i ordered a salad from the menu the waitress pointed out that they did not have the main ingredient for it but explained what ingredients they could use instead
i said ok that's fine, id had a couple of waldorf's for breakfast anyway
.
Last edited by Super Joe on Sat Apr 05, 2008 3:32 pm, edited 1 time in total.
AIHH
I like if you differ with your opinions with me Chas. This is the reason this forum exists.
Take me for example, it took me over 16 years to contribute to this or another forum, because of reasons such as not experienced enough to contribute; the language and the fear of being insulted. It's definately not easy for non-English speaking foreigners to express themselves freely.
Also I know of many long term HH residents, such as French, Italians, Swiss and Germans who are not Members here and do not read this webpage. By the way those are mostly customers at HIHH.
Coming back to the thread, therefore, I believe that the German onwer of HIHH will not read what was mentioned in this thread, which is a pity, because if he would, he could improve his restaurant.
I am from a F&B background and I believe in customer relation and feedback. Just to bark around is easy, but to go with a solid case back it would show us all courage and a hope for a better restaurant.
Take me for example, it took me over 16 years to contribute to this or another forum, because of reasons such as not experienced enough to contribute; the language and the fear of being insulted. It's definately not easy for non-English speaking foreigners to express themselves freely.
Also I know of many long term HH residents, such as French, Italians, Swiss and Germans who are not Members here and do not read this webpage. By the way those are mostly customers at HIHH.
Coming back to the thread, therefore, I believe that the German onwer of HIHH will not read what was mentioned in this thread, which is a pity, because if he would, he could improve his restaurant.
I am from a F&B background and I believe in customer relation and feedback. Just to bark around is easy, but to go with a solid case back it would show us all courage and a hope for a better restaurant.
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huahinsimon
- Professional
- Posts: 392
- Joined: Sun Aug 05, 2007 11:43 am
olive
Joe, you really are fixated on those olives.Super Joe wrote:if i was the owner id be reading this thread thanking my lucky stars that such petty complainers will not be coming back to my restaurant
the wrong type of olive in a 3rd world country restaurant, shock, horror
theres no pleasing some people
.
Petty complainers. 3rd world country restaurant.
Bet the German ownership takes exception to your labeling 3rd world
This restaurant prides itself on a wide variety of European products. Perhaps they had Greek olives and an inexperienced staff put on the wrong ones by accident. So I asked. what would you do? Is that petty?
The, I assume now, German Lady, came over and instead of politely explaining their "olive" policy, got in my face with "that's the way we make it here." kalamata olives are too expensive, no one would buy it.
Ok, I got her point of view. I didn't make a scene, didn't send it back--also didnt get invited to send it back and pick something else as I did at another HH restaurant when what was ordered was amiss. Finished, paid, left. never to mention it till KK related his/her experience. Why did I mention it? because of the pattern. The customer is wrong.
as an aside, i'll bet a Greek olive against 2 Spanish olives that AIHH have carried Greek olives and served them in Greek salad but somewhere along the line changed to Spanish.
and labeling all who related a uncomfortable experience as petty complainers.... all I want to say is Have a green olive,
HHS
The devil made me do it the first time.
The second time I did it on my own.
When I finally got to the land of milk and honey, the milkman shot me
Happy wife, Happy life!
The second time I did it on my own.
When I finally got to the land of milk and honey, the milkman shot me
Happy wife, Happy life!
the owners have been in thailand long enough to know of its development status
"explain her olive policy" - oh im sure she weighed you up in a nano, and treated you accordingly. her perogative as is yours to never return (1 nil to her )
sorry, do not mean to sound rude but reading your posts you do appear to be a petty complainer to me
just my opinion, and again, apologies
.
"explain her olive policy" - oh im sure she weighed you up in a nano, and treated you accordingly. her perogative as is yours to never return (1 nil to her
)sorry, do not mean to sound rude but reading your posts you do appear to be a petty complainer to me
just my opinion, and again, apologies
.
Last edited by Super Joe on Sat Apr 05, 2008 4:52 pm, edited 1 time in total.
olives
I would expect black olives in a Greek salad.. .not the Spanish kind with pimentos. The salad is otherwise misnamed. Its as if you made Waldorf salad with potatoes instead of apples. (I dont much like the green olives at all and love the black olives.)
Icebear, I took you for a native speaker of English. Dont put your language skills down!
I agree that the owner would benefit from access to this forum and/or to the views expressed here. Thats why I suggested that someone whom knows him, cares about this restaurant and is a regular there might bring either the forum or this thread or just the views expressed ( copied and printed out?) to his attention out of kindness and a willingness to help.
And nobody got my joke about dont call me Shirley?? It was a running gag in the old "Airplane" movies.
Icebear, I took you for a native speaker of English. Dont put your language skills down!
I agree that the owner would benefit from access to this forum and/or to the views expressed here. Thats why I suggested that someone whom knows him, cares about this restaurant and is a regular there might bring either the forum or this thread or just the views expressed ( copied and printed out?) to his attention out of kindness and a willingness to help.
And nobody got my joke about dont call me Shirley?? It was a running gag in the old "Airplane" movies.
Last edited by Chas on Sat Apr 05, 2008 7:31 pm, edited 1 time in total.